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FAQ
How user-friendly is your software for both the recruiter and the candidate? Are there tutorials or customer support options available?
Our employee background check software provides a seamless experience for recruiters and candidates alike, with an intuitive interface and a range of support options, including tutorials and customer support. It's optimised for mobile devices, ensuring accessibility for users on-the-go.
How does your software handle data privacy and comply with relevant regulations when conducting right to work checks?
Our background check software complies with all relevant regulations when conducting right to work checks. We are listed as one of the UK government’s IDSPs on the Trust Framework, which ensures we follow strict security standards. Additionally, we are ISO 27001-certified, and our information security management system has been rigorously tested and audited. Our platform supports multiple paths for UK right to work checks, including the share code option, while maintaining a secure and compliant environment for your data.
Does Zinc offer global background checks?
Yes, Zinc offers global background checks in 190 countries. Our team of experts has access to international databases for an extensive range of countries and can source the most accurate data available. We also consider local laws and regulations when conducting thorough background investigations globally. Our screening solutions are designed to give employers peace of mind that they have made compliant, informed decisions when onboarding new employees. No matter what region or country you may be recruiting from, Zinc can provide the background checks needed to ensure your organisation makes the best hiring decisions. Contact us today for more information about our global screening services.
Does Zinc offer compliance support to help employers understand and adhere to local and international laws and regulations related to background checks?
Yes, Zinc provides compliance support to help employers understand and adhere to local and international regulations related to background checks. Our team of experts stays up-to-date with changing laws and regulations, and while it’s still our customers’ ultimate responsibility to ensure compliance, we can provide ongoing guidance to reduce your risk.
How does Zinc protect the privacy and confidentiality of personal information collected during the background check process?
Zinc takes data privacy and confidentiality very seriously. As an ISO27001-certified company, we use strict security measures to protect personal information collected during the background check process and comply with all applicable data protection laws and regulations. We also provide customers with secure online access to their background check reports, ensuring that personal information is only accessible to authorised personnel.