Great news: one Zinc package covers all your global candidates. 

When a candidate starts their checks, they confirm their country of residence and citizenship. Zinc automatically routes the right check types for that country and applies the right data capture, check types, and regulatory logic. You don’t need to build separate checks packages for each market you’re hiring in or do any extra admin. 

The only exception is DBS checks, which are only available in the UK.

For candidates with international address histories, you can enable multiple criminal checks within a package, covering up to 10 years of history across every country where they lived for 6+ months. Zinc prompts the candidate to confirm their address history and runs the relevant check in each jurisdiction automatically.

Zinc’s customer support chatbot is available in 200+ languages to help serve candidates around the world. Automated candidate emails and live chat support are currently only available in English.

Zinc accepts country-specific document types for right to work checks globally, not just passports. 

In India, for example, candidates can submit an Aadhaar Card, PAN Card, Voter ID, or OCI Card. In the Philippines, a Unified Multi-Purpose ID or Professional Regulation Commission ID are accepted. In Saudi Arabia, foreign nationals can use a valid Iqama. Each country has its own document list built into the platform, so candidates are shown exactly what's accepted for their jurisdiction.

Where a document is valid proof of right to work but can't be verified digitally — which is common with national ID cards in some markets — Zinc acts as a secure document collection tool. The candidate uploads the document through the platform, and you review it manually against local requirements. The check returns a Consider result to flag that human review is needed, rather than blocking the process.

Zinc’s pricing is designed to be simple, transparent, and easy to use. All regions draw from a single Zinc credit pool, so your global team isn't juggling separate budgets per country. 

Credits roll over, even if your contract period has ended or renewed. Referencing is charged flat per candidate regardless of how many referees respond. There are no integration fees, setup fees, or user licence costs.

If you’re hiring less than 20 candidates a year, you can get started right away with our Pay As You Grow option. Same rules apply — there are no hidden fees or setup costs, and you’ll only pay for the checks you run.

Zinc is ISO 27001 certified, with annual penetration tests, rolling vulnerability scans, and regular internal auditing overseen by an ISMS Governance Council. Sensitive candidate data (including ID documents, date of birth, address history, and qualification certificates) is deleted after 120 days once a request is complete, or 180 days if it was never finished. If your organisation requires a shorter window, we’ll follow your lead. 

On control and access: Zinc acts as Data Processor. Your organisation is the Data Controller, meaning consent collection and lawful basis decisions rest with you. User groups let you restrict which team members can see which candidate checks, assigned at the package level, so a hiring manager in one region only sees candidates relevant to them. Compliance documentation, including our ISO 27001 certificate, DPA, T&Cs, and Privacy Policy, is available at https://trust.zincwork.com/.

Yes! Zinc supports bulk recheck with just a single CSV upload — no manual admin or spending hours typing in details. 

Checks run simultaneously across your workforce rather than one by one to help you get results faster. You can schedule rechecks by role and set automated reminders, removing the spreadsheet-as-reminder model. Making rechecks a company-wide default (rather than selective) also helps address employee concerns about being singled out.

When your candidate or employees uses the update services, they’re automatically added to the recheck queue in your Zinc dashboard. The recheck will automatically run every three months and return a downloadable report. The report flags if their criminal history is still clear or for you to take action if there’s any changes. Only having to review rechecks with adverse results in your Zinc platform means you can maintain strong safeguarding standards without the administrative burden.