Yes. Zinc’s platform is built to automatically adapt to hiring regulations around the world, so you can use one system whenever you hire. While other providers might specialise in one region, Zinc is a truly international solution built for global teams. 

When a candidate starts their checks, they confirm their country of residence and citizenship. Zinc automatically routes the right check types for that country and applies the right data capture, check types, and regulatory logic. You don’t need to build separate checks packages for each market you’re hiring in or do any extra admin. 

The only exception is DBS checks, which are only available in the UK.

For candidates with international address histories, you can enable multiple criminal checks within a package, covering up to 10 years of history across every country where they lived for 6+ months. Zinc prompts the candidate to confirm their address history and runs the relevant check in each jurisdiction automatically.

With Zinc, you can expect human-first support, exactly when you need it. 

What’s the secret? Zinc support is designed to help you where and when you need it, as quickly as possible. 

We have a number of resources available 24/7, including:

1. Responsive AI chat that solves 1 in 2 queries instantly in over 200 languages
2. A comprehensive knowledge base that lets you search for your topic of interest across 500 articles 

While those tools are designed to help you on the fly, our UK-based support team is constantly making sure the information is up-to-date and accessible. For more complicated questions, they’re on hand to provide 1:1 support when you need it most:

1. For questions about compliance, your Zinc contract, or how to use the app, you’ll chat to your account manager through email or virtual meeting
2. For troubleshooting active check requests the AI chat bot isn’t trained to solve, our customer support team will pick up the queries where it left off, using the information you already provided

We believe that having a UK-based support team is essential for enabling your hiring in the UK and globally. Outsourced support teams can lead to compliance concerns, communication delays for UK teams, and frustration for candidates and referees.

Zinc is designed to be as simple as possible for HR and talent teams, whether you’re a tech expert or not. Instead of spending hours inputting candidate data, we go directly to candidates to collect and verify their information, and send follow-up emails where necessary. Follow-up emails give you status updates, chase referees, and chase candidates for any outstanding checks. If you’re hiring large volumes or running company-wide rechecks, just upload candidate details all at once and we’ll do the rest. 

When it comes to understanding your results, easy-to-use flags help you make decisions quickly about new hires. Seamless ATS and HRIS integrations help you keep all your documents in one place, all while reducing manual work and tedious admin. 

Many companies get set up and start sending checks in minutes.

Zinc typically returns basic DBS checks in 5-30 hours, and Enhanced DBS checks take 7 to 19 days on average. 

Zinc background checks are some of the fastest in the industry, thanks to our automation-first approach. Zinc’s checks run simultaneously, so you’re never trapped in a bottleneck by delays or incorrect information. We’ll also chase candidates and referees for you, so results come back faster and you’re not wasting time on admin. 

Yes — we’re proud to say Zinc is consistently rated 9.2/10 from candidates that use the platform. 

Zinc prioritises a frictionless, mobile-friendly candidate experience to make sure candidates can complete their checks as smoothly and quickly as possible. Candidates can switch seamlessly between desktop and mobile to take pictures of documents without losing progress or downloading a separate app. Plus, our direct HMRC integration means they don’t need to send in supporting documents like bank statements to prove past employment in the UK. 

If candidates have questions, they can reach out to our live chat for instant support during UK business hours. But don’t take our word for it: we’ve been awarded The 2025 Growing Business award for Customer Experience.

Yes. Zinc integrates seamlessly with leading ATS and HRIS platforms like Greenhouse, Workable, and HiBob. 

All of our integrations are free, and most can be set up in minutes with no tech support required — although our team is always here if you need support. Our users frequently report that adding Zinc to their workflow is simple, allowing checks to be initiated with a single click directly from their existing systems.