Case study


Improved transparency and efficiency in reference checks, streamlining the process and ensuring compliance.


Superscript is an insurtech company specializing in business insurance for SMEs, high-growth tech firms, sole traders, and landlords. Founded in London in 2015 as Digital Risks, Superscript leverages proprietary machine learning technology and a unique multi-carrier model to provide customized coverage across Europe.

As the first UK-based insurtech to become a Lloyd's broker, Superscript operates an online self-serve insurance platform alongside an advised broking service for complex risks. With dual regulation in Europe and a growing global footprint, the company aims to streamline insurance delivery regardless of risk profile, geography or industry.

In 2023, Superscript raised a $54 million Series B round led by BHL UK, indicating continued investor confidence in insurtech despite global economic headwinds. The company will use the new capital to enhance its tech capabilities and underwriting/broking services as it pursues further product development and international expansion.

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Save 90 minutes
per employee
Automated reference and identity checks reduced admin and time-to-hire burden.
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Screening takes days,
not weeks
Real-time transparency for candidates tracking background checks.
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Integrated HR tools that work for you
hassle-free, seamlessly integrated experience.
Automated reference and identity checks reduced admin and time-to-hire burden.
Real-time transparency for candidates tracking background checks.
hassle-free, seamlessly integrated experience.

Background check experience


The challenges that were previously faced included a lack of transparency and visibility into the progress of reference checks with other platforms. This meant that understanding the status of these checks was difficult and opaque.

Manual reference checks proved to be time-consuming and tedious, adding unnecessary burdens to the process. Previous platforms did not include employment reference checks or provide any insight into how many times references were contacted. The identity verification process through video calls was inefficient, creating delays and complications. Candidates were also left in the dark, with no way to see the status of their background checks on other platforms.


Zinc offered solutions to these challenges by providing clear visibility into when referees have been contacted and how many times. Its integration with Teamtailor is seamless, creating a smooth and effortless connection between the two platforms.

The use of technology such as Onfido for identity checks saves enormous time, streamlining what was once a slow and cumbersome process. Candidates are also empowered to track their progress and see the status of background checks directly in Zinc. The implementation of triggers in Teamtailor has made starting background checks easy by sending candidates a link, thereby simplifying the process further.


The outcomes of these solutions have been significant, leading to dramatic time savings through the automation of reference and identity checks. Candidates now enjoy comfort and transparency in tracking the status of their own background checks. Recruiters have benefited from a hassle-free experience with automated reminders and seamless integrations that take the stress out of the process.

The robust platform has ensured compliance for regulated business, instilling confidence in the system. Additionally, the centralised messaging function provides transparency into candidate conversations, making communication clearer and more effective.

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