The challenges that were previously faced included a lack of transparency and visibility into the progress of reference checks with other platforms. This meant that understanding the status of these checks was difficult and opaque.

Manual reference checks proved to be time-consuming and tedious, adding unnecessary burdens to the process. Previous platforms did not include employment reference checks or provide any insight into how many times references were contacted. The identity verification process through video calls was inefficient, creating delays and complications. Candidates were also left in the dark, with no way to see the status of their background checks on other platforms.

Zinc offered solutions to these challenges by providing clear visibility into when referees have been contacted and how many times. Its integration with Teamtailor is seamless, creating a smooth and effortless connection between the two platforms.

The use of technology such as Onfido for identity checks saves enormous time, streamlining what was once a slow and cumbersome process. Candidates are also empowered to track their progress and see the status of background checks directly in Zinc. The implementation of triggers in Teamtailor has made starting background checks easy by sending candidates a link, thereby simplifying the process further.