About...
TCHC Group are a leading education and training provider. They have a very clear vision: to be an outstanding provider of choice for providing high-quality education and training to individuals and communities. They do this by offering a range of education programmes and courses to support both young people and adults to learn, grow their skills and progress to greater opportunities. The dedicated team of 150 employees have been inspiring both individuals and communities for over 19 years.
per employee
not weeks
TCHC Group
Background check experience
Secure hiring is essential to TCHC, being Ofsted and ISO compliant, safe harbor equipment processes are included throughout the entire recruitment process. Alex, the Safeguarding lead at TCHC is responsible for ensuring everyone is safe and their welfare is being promoted at all times, this applies to any individual that comes into contact with the organisation including learners, staff and visitors. This is why they have to conduct secure and thorough background checks for all new joiners.
In an industry with high turnover rates and an increasing need for safeguarding, the team at TCHC never had enough time. Being a team of one, manually completing reference checks was a huge challenge in their hiring process, consuming hours of time verifying, contacting and chasing references several times. Hiring more than 30 new hires in 4 months meant that management was a nightmare, with a constant stream of hiring tasks to be completed and not enough time to complete them.
There had to be a solution that could simplify the hiring process, making background checks easier to manage while not compromising on security, so the team at TCHC went seeking advice for background checking solutions among others in the HR community. The most important thing was finding a solution that was nice and simple to use so they could save valuable time, all while having full confidence that the background checks were being completed to the highest standards. You can’t cut corners when it comes to safeguarding in recruitment, it is pivotal to the entire organisation so they needed something they could depend on to complete thorough background checks. After several recommendations and a demo of the product, they decided Zinc would be the perfect solution to their recruitment challenges.
Results
The biggest impact of implementing Zinc is knowing that the checks are done. With just a glance at Zinc’s recruit dashboard they can see exactly which checks are still in progress, complete or any flagged errors without having to dive into every individual reference or DBS check and remember where they’re at. By using Zinc, TCHC now has a clear and structured communication process for each new hire that keeps candidates in the loop with the entire process - creating a positive candidate experience from offer to onboarding. After speaking to new hires who have gone through the Zinc process they’ve all said it's slick, easy to use and just makes the whole process so simple.
TCHC has saved more than five business days of admin time in a four-month period. With a simple, organised and easy-to-use platform like Zinc, they send out check packages in the morning and new hires have them complete by that evening. The impact of these significant time savings means they can hire more efficiently. With peace of mind they’ve done their checks correctly, they now feel even more confident that they’re hiring the right people - essential in a fast-paced and regulated environment like education.
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