The evolution of HR technology and automation

zinc logo icon
Jordie Black
Updated on:


As technology advances, so too does the usage of HR technology and automation to ensure smoother functioning of Human Resources departments. The utilisation of automated processes is becoming an increasingly popular way to improve efficiency, accuracy, and productivity in HR operations and processes.

HR technology and automation are tools and practices that automate or partially automate the high-volume, routine tasks and processes within the human resources function. This includes computer software and hardware that HR departments use to perform tasks and processes such as employee onboarding, payroll processing, and performance reviews.

Leveraging, integrating, and protecting data for maximum efficiency

HR technology adoption has been exponential over the past several years. According to a study by the Society for Human Resource Management, the percentage of businesses utilising digital HR processes went from 50% in 2015 to over 90% in 2020 (SHRM, 2020). In addition, the growth of HR technology and automation is projected to increase in the near future, with businesses using this technology to manage more tasks and processes, further streamlining HR operations.

This article will delve into the purpose of HR technology and automation, how it works, and the various benefits it offers to Human Resources Departments. It will also present a few examples of how HR technology and automation are utilised in the real world.


Benefits of HR technology and automation

HR technology and automation offer a wide range of benefits that can improve the overall efficiency and accuracy of Human Resources operations. The primary benefit of HR technology and automation is the streamlining of HR processes. By automating mundane tasks such as data entry, filing documents, or scheduling meetings, HR teams can save time, allowing them to focus on more critical tasks.

HR management systems are one type of software commonly used to automate processes. These systems allow for integrating employee data from multiple sources into a single platform, allowing faster access to critical information when needed. Additionally, these systems can automate payroll processing, onboarding paperwork, attendance tracking, background checks, performance reviews, and more.

Employee self-service portals provide employees with direct access to their information in an efficient manner that both saves time for HR teams and allows employees to update their data quickly. These portals can also facilitate communication between employees and managers, streamlining the performance review process.

Recruiting and performance management tools are another form of HR technology and automation that can help speed up the hiring process by enabling employers to create job postings quickly and easily online. Additionally, these tools help employers assess applicants objectively based on criteria established during the recruiting process.


Getting started with HR technology adoption

As businesses become more digital, Human Resources Departments must adopt and adapt to the new technologies. To ensure that the company’s Human Resources operations are secure and properly managed, businesses must take the necessary steps before implementing any new HR technologies.

A. Assessment of the current HR technology landscape: The first step in getting started with HR technology adoption is conducting an assessment of the existing technologies that are currently in use at the firm. By understanding the current state of affairs, businesses can better plan for any potential changes that need to be made when introducing additional systems or processes. Additionally, this will help ensure that all data collected and stored remains safe and secure.

B. Collaboration with other departments and stakeholders: When looking to implement any new HR technologies, businesses must establish a team comprised of individuals from different departments within their organisation as well as external stakeholders who have experience in the field. Having input from multiple perspectives can help ensure that any proposed solutions meet the business’s needs while also considering any potential risks or legal issues associated with their implementation.

C. Conducting research on available solutions: Researching available HR solutions can be a time-consuming process but it is necessary to determine which systems or processes would be most beneficial for the organisation’s specific needs. It is important to consider factors such as cost, features, scalability, security protocols, integration capabilities, customer service support, and ease of use before making a decision on which solution to select.

D. Implementation of secure login protocols and data encryption measures: Once a solution has been chosen, businesses must implement strict login protocols and data encryption measures to protect sensitive employee information from unauthorised access or misuse by outside parties or malicious actors.


Data and privacy

Data privacy and security are key elements when adopting HR technology and automation. Data breaches can have serious consequences for employers, including legal liabilities, reputation damage, financial losses, and loss of customer trust. It is, therefore, essential for employers to ensure that their systems are secure and protect sensitive employee information from unauthorised access.

HR data management systems provide a secure platform to store employee records such as performance reviews, disciplinary actions, benefits enrollment details, payroll records, vacation requests, etc. These systems give employers control over who has access to the data and may include features such as user authentication or role-based access controls that restrict the information staff members can view or edit.

In addition to data management systems, employers should also protect employee data on other fronts. This includes developing policies around handling confidential information securely, utilising encryption technologies when transmitting data across networks or devices, conducting regular security audits of all HR systems, and training staff members in data protection best practices.

Ultimately employers need to ensure that any HR technology and automation they implement has adequate safeguards to protect their employees’ private data from being accessed by unauthorised individuals or companies. By taking the necessary steps to strengthen their security protocols, businesses will be better prepared to handle potential threats while providing their employees with a safe environment where their personal information remains secure.


Discover a better way for reliable automated background checks